We take great pride in the quality of our product and want to ensure your are happy with your purchase. In the event there is a return the item must be received in the same condition you received it in. We do not accept returns if they arrive in any condition other than there original state or they are passed our 30 day return period. Custom order sales are final. If you would like to return merchandise for a refund or store credit the original receipt must be provided. Gift items can be returned for store credit only. Shipping and handling charges are not refunded. Please contact our customer service department utilizing the contact form on our website to initiate a return.